Customer Testimonials

From time to time we capture the essence of our client relationship by quoting portions of conversation exchanged. If you wish more detail directly from any of the below noted clients, or require a written references, we will be most pleased to provide further details upon your written request.

• Great job ExpressIT! I didn't know where to start. I knew enough to know I didn't know enough. Joe T.

• Thank you for following up on installing an updated anti-virus program. I had forgotten I didn't have any. It could have been disastrous. You really saved the day! Lynne O.

• I heard of you just in time. I was just about to throw out my old computer because it was so slow. Thanks for teaching me about [and getting rid of] spyware and adware. I will now use some of my new found money to contract you for your quarterly maintenance program. Yvonne G.

• Thanks so much for the Customer Appreciation Program gift certificates. I have already heard back from several clients thanking me for the nice touch in giving them usable $50 coupons. You made me look good and I really appreciate it! Gary F.

• After feeling like I was asking for favours from my last two independent technicians, it is nice to deal with a corporate entity and know that you don't mind doing the little things I need done, and when I need them taken care of. Iuna B.

• Thanks for finding the loose ends in the walls in my home. It seems like my previous expert wasn't quite the expert he thought he was. Leaving unconnected peripherals caused me a lot of confusion and wasted time. It's great to be up and running again. And a special thanks for coming in on Saturday and working with my schedule in mind! Mark C.

• Your ExpressIT Gift Certificates are a unique "Thank You!" for my customers. It's a terrific idea at a terrific time. Thanks very much for sharing with us. Bob B.

• I can't tell you how good it was to see a smiling face, in uniform no less, to take me from my confused anxious state to one of controlled understanding. I appreciate the time taken to help me understand some of the basics. Ed B.

• When you deal in e-commerce as we do, you can't afford to be down. Your quick response, and equally quick fix, helped us minimize our down time. We are now trusting you with our usernames and passwords as we have decided to maintain your services going forwards. Ray C.

• Thanks for coming to my aid so quickly. I didn't expect sameday service, but you really made my day. Fantastic work! I will call you to take care of my business requirements as well. Carolyn G.

• Thank you for explaining things in plain English and not in technical terms. It was very comforting to know you had our best interests at heart while you were sourcing our system for us. We just didn't have the time or expertise to do so. We also like ExpressIT's fair labour pricing, but we especially liked your cost plus model for the hardware. It is great to do business with you! Mary W.

• Your analysis of my system and your recommendation not to upgrade even when I asked you to was unique. I appreciate your honesty and the fact you gave email support after the job was completed. Thanks very much. Ted S.

• It seems everyone I talk to either knows of someone who could use one, or needs one themselves. Thanks for giving value to my clients though your Gift Certificate program. Tony D.

• It was a tough call. My system was infected, I needed it to input payroll and I needed it back to execute payment. It was an ongoing dilemma, and one I wasn't sure on how to handle. Your suggestion of picking the computer up at my home and returning it two days later was exactly what I needed. All is great, thanks to ExpressIT. Lynne O.

• Whether the answers were technical or not, you always at least gave me the answer straight up. My previous tech never divulged his secrets other than to say "it was to technical for me and that I didn't need to know." Thanks for treating me like a person. Lenny T.

• I know we live in the middle of the country, but thanks for trekking out to help me and keeping my business in touch with the rest of the world. Thank you also for all the phone support you have been giving. I know the questions might seem simple, but that's why I need a specialist like you. Edna P.